I sent requests to several safari operators, but Smart Travel Africa was the quickest to respond and provided the most comprehensive answers. All the recommendations were wonderful, and the trip was highly customizable.
Everyone who was involved with our trip was punctual, courteous and knowledgable. We were treated well by all.
Understood our needs well. Communication was great. Put together an itinerary that met our budget and gave us an outstanding experience
Nothing could have gone better. Ivy was so communicative, and was able to put together the best itineraries for us to choose from and was very sensitive to our budget and making sure the proposals worked for us.
I couldn’t have asked for anyone better to help. Professional, responsive, knowledgeable and supportive are just a few of the compliments I could easily give.
Their service was excellent from beginning to end….they listened to what I was looking for & produced a trip that far exceeded all my expectations. The combination of camps was “perfect” for me providing an amazing array of wild …
Paul provided absolutely brilliant service in designing our trip, which was a bit unusual in including the Meru National Park . The Lodges were uniformly excellent, all the connections went without a hitch; the food was fine. Paul answered questions prior to the trip speedily and clearly. He had information about tipping which was invaluable and we particularly appreciated the guidance about packing and luggage. Herbert
We wanted to let you know how much we enjoyed our trip to the various parts of Kenya! We had an amazing time and loved all of the places you had picked for us, as well as all of the camps! We had a particularly amazing time in Samburu, but it was very hard to compare and we truly loved all of the sites, camps, camp managers and staff!
Everything went so smoothly and each of the places you had booked for us was delightful in very different ways. We got excellent service in each of them and were very impressed at the expertise of the rangers and trackers and saw wonderful birds and animals. Somehow Ol Pejeta was my favourite…
Truly a phenomenal experience working with Paul from Smart Travel Africa. He was able to take an idea I had for a vacation and turn it into an exceptional dream vacation for our family. Every aspect of the vacation was planned and my family had a blast. We had high expectations based on on the websites for the places she booked, but every time we arrived at the next location we were blown away by the level of luxury, service, and food that was provided. Paul had such a in depth knowledge of the region and resorts that we visited. He made it so that every Lodge/hotel that we went to was better than the last. Overall, Smart Travel Africa allowed us to have the ultimate dream vacation of our lifetime.
Everything was perfect. The places we stayed were 1st class, everything was on schedule, all arranged transportation and tours were as expected. Paul. did a great lob planning our trip and delivered results. Great job
Ivy set up our itinerary including some differences that enhanced the trip. I was completely unaware of how different safari lodge Experiences could be,both in the animals that you see and the tone of the lodge. In one lodge we became Part of a group that traveled and ate together, in another the two of us were a pair eating at a table for two and staying as two in a changing group, At the third lodge we were tourists Joining other different tourists For each event. Never helping set up a tour completely online I was wary of everything going smoothly and it did. We were met at the airports, transferred to lodges,.Picked up from lodges, taken on tours, Always on time Always smiling, always helpful-Time and time again for 14 days. The places we were booked into were exquisite. And we were pampered, guided, and cared for. Thank you for a safari holiday full of wonderful memories!
The trip was a trip of a lifetime, everything went very smoothly and exceeded expectations! I certainly will go back to Africa! Both camps exceeded expectations; if anything, we had a slight preference for Samburu Lodge as the lodgings were bigger and the food was better. We really appreciate your help and have no hesitation in recommending you and asking you to organize another trip for us
Our Nairobi day tour were great as was Mark the tour guide who was very nice and full of information.
I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar. who formed us in his own image, and the breath.
Super exciting game drives, we saw everything and more, we should have stayed more days. Without your help, none of this would have been possible; once again thanks to you our super travel agent for always spoiling us so much, we are already planning the next safari!
The safari was absolutely perfect, and I know much of that was due to your recommendations and arrangement so we didn’t need to worry about a thing. For helping us create the most memorable experience- THANK YOU! We found Kenya and Tanzania to be absolutely amazing countries, and we know we only scratched the surface. The hospitality and people were so warm and friendly.
I want to thank you for your help in planning a wonderful trip. All of our transportation in and out of the Amboseli area went smoothly and we enjoyed both Safari lodges.